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CALL (866) 931-8882
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Leadership

Ron Weiss

Founder and Chief Executive Officer   

Ron has more than 30 years of experience in emergency medicine administration and practice management. He believes the cornerstone of our success is the commitment to quality patient care and professionalism. Ron has constructed an exceptionally strong leadership team to collaborate with hospital clients on key decisions. Ron and his team have provided high quality care to low and mid-volume emergency rooms across the country since 2001. Ron’s experience extends to Hospitalist medicine where he has been involved with hospitalist practice management for over 15 years in, at the onset of hospitalist care in rural and suburban hospitals. Ron’s primary company objective is to provide our clients and physicians with immediate attention and prompt responses to issues.
: rweiss@essdoc.com


HCC - Shonda

Shonda Rupe

Chief Operating Officer   

Shonda has been with HCC since its inception in 2001 and has been a key player in the company’s growth and success. Her 15 years of experience in Emergency Department and Hospitalist program management have focused on rural and suburban facilities, including critical access hospitals. Her main goal is working with each client to assess specific needs and to define and coordinate the operational support allocated to that hospital. Shonda oversees all operational departments including recruiting, credentialing, and scheduling and is in constant communication with internal teams and hospital administration to ensure operational synchronization. Shonda continues to function as a site manager for a number of HCC facilities.
: srupe@essdoc.com


HCC - Dr. David Ficklen

David Ficklen

Chief Medical Officer   

Dr. David Ficklen obtained his Doctorate of Medicine from the University of Texas Medical Branch in Galveston and completed a residency in Internal Medicine at Wake Forest University.  Dr. Ficklen has 15 years of practice experience in hospital and clinic settings.  He served as Chief Medical Officer of a Texas Hospital where he developed a strong interest in developing case management programs. Additionally, Dr. Ficklen served as an Associate and Assistant Professor of Health at Sam Houston State University where he discovered a passion for educating.  In 2011, Dr. Ficklen started Case Management Innovations and has been dedicated to supporting smaller, rural hospitals in the areas of case management and utilization management.  Dr. Ficklen’s experience as a practitioner, consultant, administrator and educator brings a unique perspective to our company.
: dficklen@essdoc.com


HCC - Alicia

Alicia Cassidy

Vice President of Business Development   

Alicia has over 18 years of healthcare experience and has proven success partnering with healthcare executives to develop facility-specific programs. Her broad experience with healthcare systems, healthcare management groups, and group purchasing organizations is fundamental in our customized program initiatives. Additionally, she has extensive experience working with suburban and rural facilities, specifically over 12 years with rural facilities.
: acassidy@essdoc.com


HCC - Valerie

Valerie Glenn

Vice President of Client Relations   

Valerie is well-versed in all national and state credentialing requirements. In her 5 years’ experience with HCC, she has been fundamental in implementing current operational policies and procedures. Valeries’ intimate knowledge of industry standards combined with a hands-on approach to management always produces physicians who are qualified to each hospital’s specific standards. Fluent in all aspects of Operations, Valerie is HCC’s go-to resource for scheduling and credentialing training issues. Valerie is a site manager for a number of HCC facilities.
: vglenn@essdoc.com


heather

Heather James

Vice President of Physician Relations   

Born and raised in Dallas, Texas. With 7 years of industry experience, Heather is well-versed in all national and state credentialing requirements. She has been fundamental in developing and implementing current policies and procedures.
: hjames@essdoc.com